Refund policy

At Mazzonie, we stand behind the quality of our products.

You have 15 days from the date of delivery to request a return.

To be eligible:
- Item must be unused and in original condition
- Must be returned in original packaging

Personalized items:
Due to the custom nature, returns are only accepted if the item is defective or incorrect.

To request a return, contact:
contact@mazzonie.com

Our support team will guide you through the return process.

Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.

Refunds are processed within 5–7 business days after the returned item is received and inspected.